FAQ

Just a few updates if you ever have questions: 

 

AFFILIATE PROGRAM: Our affiliate program is store discount code ONLY. Open for everyone to sign up to save money on your next order! <3 

 

CARE INSTRUCTIONS: 

APPAREL: 

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

 

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PRE ORDER APPAREL: Please make sure you’re reading the time frames for pre order items! Pre order items have a start and end date. Once pre order ends that is when the production and shipping time frame starts! Normally it is (1-6 weeks) that may vary depending on the volume of orders. Once pre order has ended all sales are final. The funds get used to get them printed and are non refundable. 

 

“Can I get an update on my order?” Absolutely! Just a heads up if you did NOT receive a shipping email it has not shipped yet therefore that is the update I’ll be providing when emailing regarding updates on an order. Please make sure you are reading my shipping time frames before purchasing! Cancellations are fine before 48HRS . After 48HRS if an item is in production I can no longer refund. Thank you for understanding! 

Order confirmation: if you did not receive a order confirmation from me I’ll gladly send another! Just have the name or email you used provided when asking . They automatically get sent out after your purchase I do not send them myself so please make sure your email is correct! 

PLEASE have your order number ready when asking about your order this helps me answer your questions much more faster! 🧡 

 

EXCHANGES/REFUNDS: Please make sure the size you buy is the correct size! Look at the size chart before purchasing as I do not except exchanges or refunds! Everything is made to order . 

We are not responsible for international custom fees.

We are not responsible for lost or stolen packages via USPS.

We strongly recommend adding "route" shipping insurance to your order.

"What is Route?"

Route is a third party application, that allows customers to buy shipping insurance for all orders. Route ensures protection of customers shipment in case of lost, stolen, or damaged.

  • An order is considered lost if tracking never confirms package status as "delivered". 

REPORT A CLAIM: https://help.route.com/hc/en-us/requests/new

 I WHOLESALE & LICENSE MY DESIGNS! Feel free to email me for any wholesale or licensing inquiries. 

 

HOLIDAY DEADLINES: 

(UNLESS PRE ORDER ITEM)

Standard shipping


Dec 10

Dec 10

Dec 10

Dec 10

Dec 10

Dec 14

Dec 14

Dec 14
(EU)

Dec 06

Dec 04

Dec 07

Dec 06

Dec 07

Dec 07

Dec 07

Dec 07
(CANADA)

Standard shipping


Dec 04

Dec 03

Dec 04

Dec 04

Dec 04

Dec 05

Dec 05

Dec 05
REST OF THE WORLD:

Standard shipping


Nov 29

Nov 27

Nov 29

Nov 29

Nov 30

Nov 30

Nov 30

Nov 30